This Business 2.0 article reports that Toshiba and UPS have entered a deal whereby UPS will provide computer repair services for Toshiba computers under warranty. This is an interesting idea by itself, but think of the extension of this. We typically think of retail being about lots of specialty shops providing their service with the logistics infrastructure bringing their goods to them. This turns that inside out so that there's just one shop that takes to goods to the service providers.